What We Collect and Why It Matters
We collect the information you give us when registering — your name, contact details, and the wallet identifiers you use for bKash, Nagad or Rocket deposits and withdrawals. Payment records are logged so we can match your bKash send or Nagad transfer to your account balance
-
1
and confirm withdrawals accurately. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. Cookies help us remember your session so you do not have to log in again
-
2
when you return from the same device. We do not sell your personal data to marketing companies. We share information with payment processors only where needed to complete a transaction you have requested. Your data may also be shared where required by applicable law, but we
-
3
will tell you when that happens unless we are legally prevented from doing so. Data we hold is kept only as long as your account is active or as long as we are required to retain it under applicable rules. You can request a copy of
-
4
your data or ask us to close your account at any time through our support channel. Availability of our services depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.